Ignou Grievances Cell – The Indira Gandhi National Open University has set up a separate portal for its students to redress their grievances and issues which they may face while pursuing their studies. It is known as Ignou Grievance Redress Anad Management. It is also abbreviated as iGRAM. You can visit the website  here

Now, the higher management in the Indira Gandhi National Open University has become more active to handle all the grievances of the students. All the students have to do is to just visit the Ignou Grievance Redress And Management (iGRAM) portal and raise their concern.

Students are advised to make effective use of this portal and submit their queries and grievances online through iGRAM for immediate settlement. The concerned students will be informed about the action taken and settlement of their queries/grievances on their registered e-mail IDs within the shortest possible time.

IGNOU Helpline Number for General Enquiry: 29571000 (EPABX 30 Lines)

IGNOU Helpline for Exam Enquiries: Phone No:- 011-29535438, 011-29536743, 011-29536103/6743
Intercom No:- 2224, 220, 2210/2212
IGNOU Helpline for General Enquiries: 011-29571000 (EPABX 30 Lines)
IGNOU Student Support Services Centre : PH: 011-29535714,
Fax-29533129 (Fax)
IGNOU Material Production and Distribution Division : PH: 011-29534521;
Fax: 29535083
IGNOU Regional Services Division : PH: 011-29532072, 29534492
IGNOU Student Registration Division : PH: 011-29532741
Fax: 29532686
IGNOU Student Evaluation Division : PH: 011-29535828, 29535438, 29536743, 29536405, 29535438;
Fax: 29534429
IGNOU Electronic Media Production Centre : 011-29533079,
Fax: 29534299
IGNOU Computer Division : 011-29533723, 29571913
Fax: 29533076
IGNOU Security Helpline (24 Hrs) : 09968650003, 011-29535935

IGNOU Registrar’s Secretariat

Contact No.
Phone No: 011-29535828/2482
Intercom No. 2204/2205
FAX No.011-29534429

IGNOU Establishment Section

Contact No. Issues  related to:
Phone No: 011-29536215
Intercom No. 1315/1322
1) RTI
2) Tender/Contract
3) Parliament Questions
4) Public Grievances referred by MHRD
5) Bills and claims
6) Stationery
7) Despatch Section

IGNOU Examination – I

Contact No. Issues  related to:  
Phone No: 011-29535438
Intercom No. 2224
1) Issue of  Degree/Diploma certificate
2) Despatch of returned Degrees
3) Verification of Degrees

IGNOU Examination – II

Contact No. Issues  related to:  
Phone No: 011-29536743
Intercom No. 2202
1) Issue of Provisional Certificates and Grade Cards
2) issue of duplicate hall tickets
3) addition and delition of course(s) in the hall ticket
4) non receipt of hall tickets for term end examination
5) change of examination centre

IGNOU Examination – III

Contact No. Issues  related to:  
Phone No: 011-29536103/6743
Intercom No. 2210/2212
E-mail: kramesh@ignou.ac.in
1) Declaration of pending results of TEE
2) incorporation of practical marks
3) Verification of provisional certificate and grade card
4) Issue of transcripts

IGNOU Assignment Section Helpline

Contact No. Issues  related to:
Intercom No. 1312/1319/1325
E-mail: assignment@ignou.ac.in
non-incorporation of assignment marks

IGNOU  Online Student Grievance Cell Helpline Number

Email ID Issues  related to:  
E-mail:sedgrievance@ignou.ac.in Online students grievances

IGNOU  Front Office (May I help you)

Contact No. Issues  related to:
Phone No:011-29572218
011-29571000 (30 Lines)
Intercom No. 2218
Students’ General Enquiries


IGNOU Project Cell Helpline

Contact No. Issues related to:
Phone No:
Intercom No. 1320/1321
E-mail: projects@ignou.ac.in ;
Status of Project Reports of all Programmes

1) IGNOU’s programmes are on offer from Overseas Study Centres at Nepal. Srilanka. Kuwait. Oman. Ivory Coast. Ethiopia. Mauritius and Kenya only.
2) The routine students’ query/grievances may be sent to internationaldivision@ignou.ac.in
3) The queries relating to Ph.D. / M.Phil Programmes may be sent toresearchunit@ignou.ac.in

4) International students are not permitted to apply for ONLINE admission to any of IGNOU’s programmes

IGNOU International Division,
Block-15, IInd Floor,
Section-K, IGNOU,
Maidan Garhi,
New Delhi – 110068, India,
Contact No:-+91-+91-011-29533987,  29571684,
Fax No:-+91-+91-011-29535502,
Email id:- internationaldivision@ignou.ac.in